The following are some of the central references in connection with our study.

BPTrends Article

Business Process Management in the Digital Age

Delphi Study

Dalkey, N., & Helmer, O. (1963). An Experimental Application of the DELPHI Method to the Use of Experts. Management Science, 9(3), 458–467.

Keeney, S., McKenna, H.(2006). Consulting the oracle: ten lessons from using the Delphi technique in nursing research. Journal of Advanced Nursing, 53(2),205-212.

Okoli, C., & Pawlowski, S. D. (2004). The Delphi method as a research tool: An example, design considerations and applications. Information & Management, 42(1), 15–29.

Paré, G., Cameron, A.-F., Poba-Nzaou, P., & Templier, M. (2013). A systematic assessment of rigor in information systems ranking-type Delphi studies. Information & Management, 50(5), 207–217.

Schmiedel, T., vom Brocke, J., & Recker, J. (2013). Which cultural values matter to business process management? Business Process Management Journal, 19(2), 292–317.

Skinner, R., Nelson, R. R., & Chin, W. W. (2015). The Delphi Method Research Strategy in Srudies of Information Systems. Communications of the Association for Information Systems, 37.

BPM Capability Development

de Bruin, T., & Rosemann, M. (2007). Using the Delphi Technique to Identify BPM Capability Areas. ACIS 2007 Proceedings. 42.

Forstner, E., Kamprath, N., & Röglinger, M. (2014). Capability development with process maturity models - Decision framework and economic analysis. Journal of Decision Systems, 23(2), 127–150.

Lehnert, M., Linhart, A., & Röglinger, M. (2016). Value-based process project portfolio management: Integrated planning of BPM capability development and process improvement. Business Research, 9(2), 377–419.

Pöppelbuß, J., Plattfaut, R., & Niehaves, B. (2015). How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development. Communications of the Association for Information Systems, 36(1).

Rosemann, M., & vom Brocke, J. (2015). The Six Core Elements of Business Process Management. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management 1 (pp. 107–122). Berlin, Heidelberg: Springer Berlin Heidelberg.

van Looy, A., Backer, M. D., & Poels, G. (2014). A conceptual framework and classification of capability areas for business process maturity. Enterprise Information Systems, 8(2), 188–224.

vom Brocke, J., & Rosemann, M. (Eds.). (2015). Handbook on Business Process Management 1. Berlin, Heidelberg: Springer Berlin Heidelberg.

Future of BPM

Recker, J. (2014). Suggestions for the next wave of BPM research: strengthening the theoretical core and exploring the protective belt. Journal of Information Technology Theory and Application, 15(2), 5–20.

Recker, J., & Mendling, J. (2016). The State of the Art of Business Process Management Research as Published in the BPM Conference. Business & Information Systems Engineering, 58(1), 55–72.

Rosemann, M. (2014). Proposals for Future BPM Research Directions. In W. van der Aalst, J. Mylopoulos, M. Rosemann, M. J. Shaw, C. Szyperski, C. Ouyang, & J.-Y. Jung (Eds.), Lecture Notes in Business Information Processing. Asia Pacific Business Process Management (pp. 1–15). Cham: Springer International Publishing.

van der Aalst, W. M. P. (2013). Business Process Management: A Comprehensive Survey. ISRN Software Engineering, 2013(1), 1–37.

vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten principles of good business process management. Business Process Management Journal, 20(4), 530–548.

Digitalization and Future of Work

Bughin, J., Lund, S., & Remes, J. (2016). Rethinking work in the digital age. Retrieved from

Brynjolfsson, E., & McAfee, A. (2016). The second machine age: Work, progress, and prosperity in a time of brilliant technologies (6. Auflage). New York, London: W.W. Norton & Company.

Davenport, T. H., & Kirby, J. (2016). Only humans need apply: Winners and losers in the age of smart machines (First edition). New York, NY: Harper Business.

Denner, S., Püschel, L., & Röglinger, M. (2017). How to Exploit the Digitalization Potential of Business Processes. Business & Information Systems Engineering

Gartner. (2017). Gartner IT Glossary. Retrieved from

Gartner. (2016). Gartner Hype Cycle for Emerging Digital Technologies. Retrieved from

Gimpel, H., & Röglinger, M. (2015). Digital Transformation: Changes and Chances - Insights based on an Empirical Study.

Kerpedzhiev, G., Lehnert, M., & Röglinger, M. (2016). The Future of Business Process Management in the Future of Work. Proceedings of the 24th European Conference on Information Systems (ECIS), 81.

Malone, T. W. (2007). The future of work: How the new order of business will shape your organization, your management style, and your life ([reprint]). Boston, Mass.: Harvard Business School Press. Retrieved from

McAfee, A. P. (2010). Enterprise 2.0: New collaborative tools for your organization's toughest challenges (reprint). Boston, Mass.: Harvard Business Press.

Zarkadakis, G., Jesuthasan, R., & Malcolm, T. (2016). The 3 Ways Work Can be Automated. Harvard Business Review. Retrieved from